1. Introduction
Welcome to FreelancerCRM! This Privacy Policy explains how Amos RF LLC dba AJA Software Solutions (“AJA,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our website (https://freelancercrm.app) and our mobile application, FreelancerCRM (collectively, the “Service”).
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Our Role: Data Controller vs. Data Processor
It's important to understand our role concerning your data.
We are the Data Controller for the information we collect from you to provide and manage your FreelancerCRM account (e.g., your name, email, and usage data).
You are the Data Controller for the content you create and upload within the Service, such as your client information, sales pipelines, and financial entries ("Workspace Data"). We do not access or control this data. In this capacity, we act as a Data Processor, handling this data only on your behalf and according to your instructions.
3. Information We Collect
We collect information to provide and improve the Service for you.
| Category of Information | What We Collect | Why We Collect It (Purpose & Legal Basis) |
|---|---|---|
| Account Information | Your full name, email address. | To create and manage your account. (Legal Basis: Performance of a Contract) |
| Workspace Data | Information you enter into your Workspace, such as revenue, budgets, and client details. | To provide the core features of the Service. You control this data; we simply store it for you. (Legal Basis: Performance of a Contract) |
| Technical & Usage Data | IP address, device type and ID, browser type, login dates and times, feature usage. | To secure your account, improve the Service, and analyze performance. (Legal Basis: Legitimate Interest) |
| Information from App Stores | If you subscribe through an app store, we may receive transaction information from the Google Play Store or Apple App Store to validate your subscription. | To manage your subscription and provide paid features. (Legal Basis: Performance of a Contract) |
| Communications Data | When you contact us for support or other inquiries, we collect your name, email address, and the content of your message. | To respond to your questions and provide support. (Legal Basis: Legitimate Interest) |
A Note on Sensitive Data
Our Service is not designed to collect or store sensitive personal data (e.g., health information, racial or ethnic origin). While you can input any information into your Workspace, we urge you not to store sensitive data on our platform.
5. Data Security & Retention
Security: We implement appropriate technical and administrative safeguards to protect your personal data. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Retention: We retain your personal data for as long as you have an active account. After you close your account, we may retain some information for a period required by law (e.g., for tax and accounting purposes) or for legitimate business purposes like fraud prevention.
6. International Data Transfers
Our Service is hosted and operated in the United States. If you are using the Service from outside the United States, your information will be transferred to, stored, and processed in the US. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy when it is transferred internationally.
7. Children's Privacy
Our Service is intended for adults running small businesses and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Your Privacy Rights
You have rights regarding your personal data. You can exercise most of these rights directly from your account settings.
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can correct inaccurate personal data through your account settings.
- Right to Erasure (Right to be Forgotten): You can request that we delete your account and associated personal data, subject to our legal obligations.
- Right to Object: You can object to our processing of your data for marketing purposes.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
California Residents:
The California Privacy Rights Act (CPRA) grants you additional rights:
- Right to Know: You have the right to know what personal information we have collected, used, and disclosed about you.
- Right to Opt-Out of Sale/Sharing: We do not "sell" or "share" (for cross-context behavioral advertising) your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us at privacy@ajasoftwaresolutions.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@ajasoftwaresolutions.com
Phone: +1 713-589-9382
Mail: 5009 Branded Oaks Ct, Tallahassee, FL 32311, USA